If you would prefer, you can always place your order with us by phone. Simply call us toll-free at 1-800-255-1929 within the US and overseas customers please call 301-829-9880 (Monday-Friday between 8:30am and 5:00pm Eastern Time) and one of our operators will be happy to take your order.
Cookies are little text files placed on your computer by our web server. We use them to authenticate who you are when you log in and also to keep track of what you put in your shopping cart as you move around our online store. Your web browser must be able to accept cookies in order to purchase items from our website. Please note that a cookie is not a computer virus, nor can we use them to view personal information stored on your computer.
To determine if you are set up to accept cookies, confirm your settings through the cookie documentation appropriate to your browser:
| [America Online] | Click here |
| [Internet Explorer] | For versions 3-6, click here; for version 7, click here |
| [Mozilla Firefox] | Click here |
| [Google Chrome] | Click here |
| [Apple Safari v.1] | Click here |
| [Apple Safari v.2] | Click here |
| [Apple Safari v.3] | Click here |
| [Opera] | Click here |
If your browser is accepting cookies and you are still unable to use our site, try clearing your browser’s browsing history. Instructions for doing so can be found at the following:
| [America Online] | Click here |
| [Internet Explorer] | Click here |
| [Mozilla Firefox] | Click here |
| [Google Chrome] | Click here |
| [Apple Safari v.1] | Click here |
| [Apple Safari v.2] | Click here |
| [Apple Safari v.3] | Click here |
| [Opera] | Click here |
Once you have cleared the browsing history, close and re-start your browser, then return to our site.
If the problem persists, call us during our business hours (Monday through Friday from 8:30am to 5:00pm Eastern Time) at 1-800-255-1929 within the US and overseas customers please call 301-829-9880 and we will be happy to take your order over the phone.